Shipping Policy

Shipment locations

Our shipping covers domestic areas only at the moment. International shipping is currently unavailable. 

Immediate try-on while the courier awaits is available in Cairo shipments only. 

Shipping processing times

All orders are processed within 2–3 business days. 

Orders are not shipped or delivered on weekends or holidays. 

Shipping rates and delivery estimates

Cairo shipping rate: 50 EGP

Cairo delivery estimate: 3-5 days

Governorates shipping rate: Governorates shipping rates are subject to change and are at the discretion of the courier company. The final shipping cost may vary based on the governorate's location and various factors determined by the courier. 

Governorate delivery estimate: 5-7 days

Shipment delays may occur during sale times or holiday seasons. Please allow additional days in transit for delivery during these times. If your shipment is delayed later than the estimated time, please contact us via:

Instagram DM: Through DM

Email: jupelaneofficial@gmail.com

Note: We aim to respond to your inquiries within 24 hours from Saturday to Thursday. Please note that Fridays are off, and responses may be delayed until the following working day.